Technical FAQ
Intoximeters warrants to the original user-purchaser that all new Intoximeters Breath Alcohol Analyzers are free from defects in material and workmanship, under normal use and service, for a period of twelve (12) months from original invoice date.
Intoximeters backs up its technical services with a full ninety (90) days warranty on common components replaced in the instrument.
Additional information on our Technical Services, including tips for instrument maintenance and access to RMA forms, can be viewed by clicking here.
You may also e-mail our Technical Services Support Staff by clicking here.
Should you have questions or need additional information on Intoximeters technical services, please contact your local representative by using the Contact Us section of our website or contacting our Customer Service Department at [+1] (314) 429-4000.
Intoximeters’ Repair Warranty is inclusive of the various parts and components that were either repaired or replaced during the technical service provided. On return of your instrument, we will include a list that identifies all of the parts replaced during the service and a description of the work performed.
Intoximeters, Inc. does not claim to be an expert on infectious disease transmission, but it has developed two guides (Infection Control Cleaning and Disinfecting Intoximeters Handheld Instruments and Infection Control Cleaning and Disinfecting an Intoximeters Desktop Instrument) that list some of the concerns and commonsense steps that can be taken to reduce the likelihood of disease transmission while performing a breath alcohol test or while cleaning or disinfecting an Intoximeters, Inc. alcohol breath test instrument.
Additional information and directives on Coronavirus can be found through OSHA (3990-03 2020) or the CDC. The CDC has put out documentation for the maintenance on other types of breathing related equipment such as spirometers that may have helpful information on infections control measures.